Contact details Report claim My  Schouten Zekerheid
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How would you like to report your claim?

You can choose the manner of reporting your claim that suits you best.

This is how we can help you as quickly as possible

  • 1. You collect as much information as you possibly can
  • 2. You report the claim as quickly as possible
  • 3. We start helping you immediately
  • 4. We keep you informed of every step
We request that you gather as much information as you possibly can about the claim in question before you report it to us. This may include, for example, the purchase price of your car, the receipt for you lost sunglasses or the value of your luggage.
You can call us to report the claim 24 hours a day, 7 days per week on 010 -288 44 44. If your situation is less urgent, you can use our online claim form which you can find in My Schouten Zekerheid.
Once you have submitted the form, we will start working on your claim as quickly as possible.
We will regularly keep you informed on the progress being made during this process and you will be notified when your claim has been handled.

Extras for our relations

Claims? No one enjoys having to report a claim. We understand that. That is why we have a team of approx. 25 claims handlers who are able to help you quickly in handling your claim. These professionals each have their own speciality which means we can help you through even the most difficult situations. And that is precisely what we do; if you are insured with Schouten Zekerheid, you can be sure we will do everything we can that you are compensated for the damage you have suffered.
Second Opinion - Claims
You can benefit from our expert services also if you are not a relation of Schouten Zekerheid. If you have your doubts about your insurer's conclusion and you would like some support in presenting your side of the argument, we can help you with our S.O.S. (Second Opinion Support) service.
Recovery scheme
Relations who have full hull insurance for their passenger car or delivery van can also benefit from our recovery scheme. This includes, among others, that no own deductible will have to be paid as standard, that you will be provided with a free replacement car during the repairs and that you have a 48-month guarantee on the repairs.

If you would like more information about our recovery scheme or our claims handling,

please contact us, we are happy to answer any questions you may have.